East Cooper Medical Center ranks in top ten nationally for patient engagement

  • Friday, June 6, 2014

East Cooper Medical Center earned a top spot in the National Patient Engagement Ranking, which evaluated the 100 best hospitals for patient engagement in the country. Beckerís Hospital Review and Axial Exchange have produced this first-ever hospital ranking.

The national ranking evaluated 3,077 hospitals and their engagement efforts. The analysis included public data, such as readmissions, patient satisfaction and the extent to which hospitals offered information and resources to engage patients in self care, including social media and education.

The highest possible score was 100, and the highest score a hospital received was 89.6. East Cooper Medical Center earned an 86.1, ranking No. 6 out of the top 100 hospitals named on the report. Over the last 25 years, US News and World Report has produced its popular hospital rankings, but these reports do not specifically call out patient engagement or patient satisfaction.

ďAchieving high marks in patient satisfaction is something our associates and physicians work hard at every day. Being recognized in the top 10 for patient engagement in the country shows their dedication to our patients in providing the highest level of quality care,Ē said Jason Alexander, CEO for East Cooper Medical Center.

East Cooper Medical Center, part of Tenet Healthcare, is a 130-bed acute care hospital located at 2000 Hospital Drive in Mount Pleasant. East Cooper Medical Center has been providing healthcare to the East Cooper community since 1986. We provide a number of services including 24-hour emergency care, womenís and childrenís services, diagnostic imaging and interventional services, orthopedics, sports medicine, pain care, adult and pediatric rehabilitation services, wound care services and surgical care, including nationally recognized spine surgery and breast reconstruction surgery. East Cooper Medical Center is accredited by The Joint Commission, the nationís oldest and largest hospital accreditation agency.

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